Privacy Policy

Welcome to Vefora. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with Republic Act No. 10173, or the Data Privacy Act of 2012.

1. What Information We Collect

When you visit our website or use our services, we may collect the following types of personal information:

  • Full name
  • Email address
  • Mobile number
  • Delivery address
  • Date of birth
  • Health-related information (only with your consent)
  • Payment details (processed through secure third-party providers)
  • Browsing behavior and IP address (via cookies)

2. How We Use Your Information

We collect and use your personal data for the following purposes:

  • To process and fulfill your orders
  • To deliver products to your specified address
  • To provide customer support and respond to inquiries
  • To improve our website and marketing efforts
  • To send updates, offers, and health tips (only with your permission)
  • To comply with legal obligations and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal data to third parties. We may share your data with:

  • Authorized personnel within Vefora for customer service and fulfillment
  • Third-party delivery services for shipping purposes
  • Payment gateways for secure transaction processing
  • Regulatory or law enforcement authorities, if required by law

4. Data Storage and Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. Your data is stored in secured servers and is accessible only to authorized personnel. Any health-related data is handled with strict confidentiality and only with your explicit consent.

5. Your Rights as a Data Subject

Under the Data Privacy Act, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccuracies in your personal information
  • Withdraw your consent at any time
  • Request the deletion of your personal data
  • Lodge a complaint with the National Privacy Commission (NPC)

To exercise any of these rights, please contact us via the details below.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies allow us to track usage and improve website functionality. You can disable cookies in your browser settings if you prefer not to accept them.

7. Retention of Information

We retain your personal data only as long as necessary for the purposes stated in this policy, or as required by law.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, you may contact:

Vefora Data Privacy Officer
Phone: +63 948 9156843
Facebook Page: https://www.facebook.com/veforaphilippines